08:00 — 20:00 — 1 April — 30 September
08:00 — 18:00 — 1 October — 31 March Closed Christmas Day
There is a height barrier (1.95m) in place at Smallmead HWRC — please check the height of your vehicle before you attend site.
If your vehicle is taller than 1.95m (6ft 4in) you will permitted on site between the hours of 2pm and 4pm Monday to Saturday only. You must ensure you arrive with identification for proof of waste origin in the form of a council tax bill or major utilities bill.
There will be no access for vehicles over 1.95m in height on Sundays or any Bank Holiday.
Vehicles weighing more than 3.5 tonnes gross (which is the weight of your vehicle including your waste and any passengers) are not accepted on site.
Single axle trailers may access site 7 days a week during normal opening hours.
Please be advised that double axle trailers (including twin axle horse boxes/trailers) are not permitted on site.
If you require assistance - please ask. Staff are here to help you. All members of staff have been trained in manual handling techniques and have been instructed to only lift items of weight and dimension that do not put their health and safety at risk. Therefore staff may not be able to help you unload large or awkward items.
We hope you appreciate and support our efforts to ensure that the health and safety of our staff, who are serving your local community, is protected.
For a local map of how to get to Smallmead HWRC please view the download below. Sat Nav users can use the post code RG2 0RP.
There is no pedestrian access onsite and children under the age of 16 are required to stay in your vehicle for Health and Safety reasons at all times.
In addition please ensure you wear appropriate footwear and gloves when handling your waste on site.